Private Tours to Chichen-Itza

Chichen Itza Private Tour by The Custom Tour in Riviera Maya. Departures from Playa del Carmen, Tulum & Puerto Morelos.
We take complimentary pictures of you at Chichen Itza. We arrive early to ensure that there's no crowds in the background!


We definitely have the best private tour to Chichen Itza, located in the Yucatan State.

  • Our private Chichen Itza tour is the perfect tour option and most flexible available!
  • Arrive early and have the place to yourself!
  • Private English Speaking Guided Tour included.
  • You decide how many stops you want to add: Authentic Mexican Lunch, the Colonial Town of Valladolid, Coba or Ek-Balam Ruins!
  • Departing from your hotel in Playa del Carmen or Tulum we drive you straight to the grounds of this magnificent Mayan site!
  • We don't pick up more people on the way!
  • Depending on hotel location some times is better to take the time saving toll roads. 
  • Get there before the heat starts and way before the big tour buses arrive! Expect busy mornings during the high season.

Look inside one of the Greatest Mayan Cities:

Chichen Itza Highlights: El Castillo, The Observatory & The Ball Court

The city of Chichen Itza was founded in 432 a.d. and aligned with the Toltecs in the 10th century. In the 13th century civil war broke out and the city went into decline. In more recent years it has been declared a UNESCO World Heritage site. One of the best examples of the Toltec-Mayan architecture is El Castillo (the castle), a 91 stepped pyramid.


El Castillo is best known for its amazing carved snakes and represents a complete calendar itself. The temple is aligned so that the diamond back rattlesnake, named Kukulkan, carved along the staircase will be hit by the sun during the spring and fall equinoxes. With the play of light and shadows the snake looks as descending the staircase.


The Ball Court is another impressive site and the largest of its kind. Playing on a field much longer than a football field, two teams would try to score goals with a ball using only their elbows, wrists and hips. This was a ritual the Mayans took very seriously and it was often used to settle disputes. Some believe the winners were even put to death as a sacrifice to the Gods. 

  • A Licensed Tour Guide will accompany you in order to give you a personal and detailed history about the cultures that thrived here centuries ago, resulting in the amazing Chichen-Itza city we find today.
  • Enjoy your time taking photos if that is your request or listen carefully to the interesting facts about each building surrounding the main pyramid, The Kukulcan Castle, also known as one of the New 7 Wonders of the World. 


  • You may add a visit to Ek-Balam Ruins (optional add-on, more info below)
  • Enjoy a Yucatec style lunch and visit the Colonial Town of Valladolid.
  • Refresh yourself by swimming in a Cenote (optional).
  • You may stop at the Mayan Crafts Markets, just request it to your personal tour guide and we'll arrange all type of stops according to your wishes (coffee, ice-cream, restrooms, etc.).

Don't want to spend all day away from your resort?

We can take you there and back by 2 PM with the "Express Version"!

The Colonial Town of Valladolid in the Yucatan State is located 30 minutes East from Chichen Itza on the way back to the Coast.

Location of Chichen-Itza:  

1 and a half hour drive (North-West) through the countryside from Tulum. From Quintana Roo State to the Yucatan State.

2 hours away from Playa Del Carmen City (West). Using the time saving toll roads.

2 and a half hours from hotels located North of Playa del Carmen like Puerto Morelos (Via Toll Roads).


Please note that we will make sure to arrive early in order to beat the crowds and the heat. This way you are able to enjoy any of these sites to their fullest and continue with the schedule according to your customized tour. Expect busy mornings during the high season!


Pick-up hours from Playa del Carmen Downtown area 6:00 AM (toll-roads recommended).

Pick-up hours from Tulum 6:30 AM (no toll-roads required).

Pick-up hours from Puerto Morelos or 6:00 AM (toll-road required).


*Due to the early pick up: Please check upon arrival if your resort is able to prepare a lunch box or maybe order room service before 6:00 AM? We are happy to help you! We will include bottled water, granola bars, cookies & canned juice!

Climb the Mayan Ruins at Ek-Balam:

You may add the Ek Balam Ruins for $55 USD P.P.

Private Tour to Ek Balam by The Custom Tour in Riviera Maya.
Climb the Mayan Temples at Ek Balam!

Ek Balam is a Yucatec-Maya archaeological site located in the arid lands of the Yucatán State.

  • From the Pre-classic until the Post-classic period, it was the seat of an important Mayan kingdom.
  • The site is noted for the preservation of the plaster on the tomb of a king buried in the side of the largest pyramid.


Location of Ek Balam:

It lies in the Northern Maya lowlands, 25 kilometers (16 mi) north of Valladolid and 56 kilometers (35 mi) northeast of Chichen Itza.

Stay Tuned! > > >